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RUK Monthly Customer Training-After-Sales Service Guarantee

2024-08-12

As we all know, good after-sales service is not only a key factor in improving customer satisfaction, but also has a profound impact on enhancing customer loyalty and establishing long-term cooperative relationships.

Online training: Training is conducted through webinars, video tutorials or online courses, which is convenient for customers to learn flexibly. Our after-sales technicians provide online guidance 24 hours a day, and you can contact us at any time for any questions. In addition to online training, we also provide on-site teaching for overseas customers.

Documentation: RUK provides customers with detailed user manuals, operating guides and FAQs for customers to consult at any time. You can find the answers you want in the official website Download, After-sales installation instructions

On-site training: If customers need more in-depth guidance, RUK will arrange face-to-face training courses. In fact, we regularly organize customers to go to the factory for on-site training, let customers ask questions, and through question-and-answer sessions, actual operation demonstrations and case analysis, let customers actively participate in the training process to increase the actual effect of training.